Our Returns Policy
Our return policy allows for returns within 14 days of receiving the item. Refunds will be processed within 10 business days after the return is received and inspected.
Before returning any item please contact PartsDepot to receive an approval. Returned item(s) shipping is on behalf of consumer.
Some items that are final sale or clearance are not returnable. Helmets are considered final sale and due to safety reasons are not returnable.
To be eligible for a return, items must be in their original condition and packaging.
Returns FAQs
Fees
Is the shipping fee refundable?
While we're happy to accept returns; Refunds apply to the product price only. Shipping fees are non-refundable.
Final Sale
Can I return a 'Final Sale' product?
Products marked as Final Sale or located in the Liquidation category are not eligible for returns, refund, and/or exchanges.
Our store
1375 Clyde Ave
Ottawa, Canada
Mon - Fri, 9am - 6pm
Saturday, 9am - 6pm
Sunday, Closed
