Our Returns Policy
Our return policy allows for returns within 14 days of receiving the item. Refunds will be processed within 10 business days after the return is received and inspected.
Before returning any item please contact PartsDepot to receive an approval, and RMA number will be issued.
Some items that are final sale or clearance are not returnable. Helmets are considered final sale and due to safety reasons are not returnable.
To be eligible for a return, items must be in their original condition and packaging.
Returns FAQs
Product
What if my product isn't working as I had expected?
Fortunately, most of the item(s) we sell are covered under warranty! Contact us directly for any possible manufacturers defect!
What if I don't want the product anymore?
Our return policy offers a 14 day return window once the item has been delivered. We do expect all original packaging as well as any additional accessories that may have came with it. Contact us directly to start a return!
*Select items or non-returnable and non-refundable
Helmets
Are helmets purchased through this site returnable?
Unfortunately, they are non-returnable/non-refundable. They are considered safety equipment.
Question
Answer
Our store
123 Fake St.
Toronto, Canada
Mon - Fri, 10am - 9pm
Saturday, 11am - 9pm
Sunday, 11am - 5pm